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How Save Outlook Auto Complete List June 18, 2009

Posted by Gomez in E-Mail, IT, Microsoft.
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I recently had a client who wanted to preserve their email list (auto complete cache), so here’s how to perform this neat little task.

Outlook 2003 and Outlook 2007 have a feature called Email Address Auto Complete. As you type in an email address into the TO:, BCC or CC: field outlook will display a list of matching email addresses from the outlook auto-complete cache.

 Example of Outlook Auto Complete

Ok now we know what auto complete is, let located the file;

Close Outlook.

Open Windows Explorer and enter the following address in the Address bar: %appdata%\Microsoft\Outlook (this is the same as drive:\Documents and Settings\username\Application Data\Microsoft\Outlook) Windows Explorer will update to the appropriate Outlook folder. In this folder you would see the .nk2 file(s). Now to explain every Microsoft Outlook profile will have its own .nk2 file e.g. the default profile name is outlook so you will see the outlook.nk2 file. Just make a copy backup of this file, that’s all to it, you are done!

 If you are not too sure what your current profile(s) are you can open mail icon in control panel and on the Mail Setup – Outlook dialog box, client on Show profile, here you can see all your default profiles.

Now let’s say that on the computer you want to restore/replace the outlook.nk2 file has a different profile name e.g. exchangepro is the name of the profile on the target computer, all you need to do is navigate to: %appdata%\Microsoft\Outlook, paste the outlook.nk2 file then rename it to profilename.nk2 (in this example exchangepro.nk2). Open Microsoft outlook and enjoy.


ITunes has detected an iPod in recovery mode on Windows PC June 13, 2009

Posted by Gomez in Apple.
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FIRST: This minor issue could give someone with love for music headaches so I am sharing my experience/ solution with you.

Now if you follow ITunes recommendation to restore your IPod, that’s ok, but it will never stop asking to restore your IPod. Remember a restore is a factory default, so all of your files would be wiped!

SOLUTION: This iPod error message is caused when you have a removable device other than your iPod plugged into a USB port and occupying the drive letter the IPod previously used. All you need to do is unplug all removable USB devices, Open Computer Management > Disk Management, look for  your IPOD device ,right click on your iPod device and click change drive letter, assign a new drive letter to your IPOD device, after successful change, unplug IPOD data cable, and reconnect the cable. Your IPod would display as normal.

Where are my CALS? June 13, 2009

Posted by Gomez in IT, Microsoft, Network Services.
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For all my fellow Small Business Server users, this week I was greeted with an issue with one of my client’s informing me that they are not able to access the mapped network drives “Connection to resource has exceeded maximum connections” After extensive searching in Event Viewer > System logs, I came across the following entry;

Event Type:        Error
Event Source:    SBCore
Event Category:     None
Event ID:              1023
Date:                     6/11/2009
Time:                     7:08:27 PM
User:                     N/A
Computer:          XXXXXX
The license store for the client access licenses is not valid. Only the minimum number of client access licenses will be available until a valid license store is restored. For more information, see Help in the Licensing snap-in.

 Open Server Management > Licenses, found that  installed CALs (50 Client access licenses) disappeared leaving only the default “5”. 

There are three main methods for restoring the License Store.

Method 1: If you had previously exported the license store after entering the CALS and activating them, you can simply restore that file.

Method 2: If you have the actual CAL codes you can re-enter and activate the CALS.

Method 3: If you have a backup of your system drive you can locate the file licstr.cpa which is located in %systemroot%/system32  folder. Simply replace this file on your affected system with the previously backed up licstr.cpa.  (This method was the one that worked in my situation)

Now after you have restored the licstr.cpa file in its original location, be sure to restart the license logging service.

Word of caution for those who have not experience this issue, take a backup of your license store!

Seizing all FSMO roles (FLEXIBLE SINGLE MASTER OPERATIONS) June 13, 2009

Posted by daakeung in Uncategorized.
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ntdsutil: roles
fsmo maintenance: connections
server connections: connect to mcg-exch.macorpgy.com
Error 80070057 parsing input – illegal syntax?
server connections: connect to server mcg-exch.macorpgy.com
Binding to mcg-exch.macorpgy.com …
Connected to mcg-exch.macorpgy.com using credentials of locally logged on user.
server connections: q
fsmo maintenance: seize
Error 80070057 parsing input – illegal syntax?
fsmo maintenance: seize ?
Error 80070057 parsing input – illegal syntax?
fsmo maintenance: helpIf you

If you need to seize roles from a failed server, you can do so by :

Opening run, type cmd then ntdsutil.

ntdsutil: roles
fsmo maintenance: connections
server connections: connect to dc1.akeung.com
Binding to dc1.akeung.com … Connected to dc1.akeung.com using credentials of locally logged on user.
server connections: q

fsmo maintenance: help

Seize domain naming master    – Overwrite domain role on connected server

Seize infrastructure master   – Overwrite infrastructure role on connected server

Seize PDC                     – Overwrite PDC role on connected server

Seize RID master              – Overwrite RID role on connected server

Seize schema master           – Overwrite schema role on connected server

Select operation target       – Select sites, servers, domains, roles and naming contexts

Transfer domain naming master – Make connected server the domain naming master

Transfer infrastructure master – Make connected server the infrastructure master

Transfer PDC                  – Make connected server the PDC

Transfer RID master           – Make connected server the RID master

Transfer schema master        – Make connected server the schema master


This is the interesting part, to seize the roles to the connected server, issue the commands as follows:

fsmo maintenance:  seize schema master

fsmo maintenance:  Seize PDC

fsmo maintenance:  Seize RID master

fsmo maintenance:  Seize domain naming master

fsmo maintenance:  Seize infrastructure master

A prompt will confirm the change you will be making to active directory.  Please only use role seizure as a last resort when you cannot “TRANFER” a role.